Return & Refund Policy

Return & Refund Policy

Last Updated: July 30, 2026

Thank you for shopping with Shee Boutique International. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused, unwashed, and in its original condition.
  • All original tags and packaging must be attached.
  • The item must not be damaged, altered, or show signs of use.
  • A valid proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Sale or clearance items.
  • Gift cards (if applicable).
  • Customized or personalized products.
  • Products damaged due to misuse or improper handling after delivery.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery by emailing info.sheinternational@gmail.com with:

  • Your order number
  • Clear photos of the product
  • A brief description of the issue

We will review your request and arrange a replacement or refund where applicable.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Shipping charges are generally non-refundable, unless the return is due to our error or a defective product.

Exchanges

We only replace items if they are defective, damaged, or if you received the wrong product. Exchange requests must be made within 7 days of receiving your order.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

  • An incorrect item sent by us
  • A damaged or defective product
  • A verified shipping error on our part

We recommend using a trackable shipping service when returning products.

Order Cancellation

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it cannot be cancelled and must follow the return procedure outlined above.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Shee Boutique International

Email: info.sheinternational@gmail.com

Store Address:
Moti Bazar, Near Sufi Kabab
Gujrat, Pakistan

Factory Address:
She International
Near Nawaz Sharif Park
Gujrat, Pakistan